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PRIVACY POLICY

Privacy Policy – AlphaFem Seeds
This Privacy Policy explains how AlphaFem Seeds, LLC (“AlphaFem Seeds,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you visit our website, make purchases, or otherwise interact with us.
We are committed to protecting your privacy and handling your personal information in accordance with applicable United States federal and state data protection laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and any other relevant privacy regulations.
By using our website or services, you agree to the terms described in this Privacy Policy.

  1. DATA CONTROLLER
    ALPHAFEM SEEDS, LLC
    Registered in the United States
    Mailing Address
    Email: [email protected]
  2. TYPES OF INFORMATION WE COLLECT
    We collect information that identifies, relates to, or could reasonably be associated with you or your device (“personal information”).
    The categories of personal information we may collect include:
    • Identifiers and Contact Information – name, shipping/billing address, phone number, and email address.
    • Payment Information – cardholder data, billing details, and limited financial information required to complete your transaction (payment data is processed through secure third-party processors; AlphaFem Seeds does not store full credit card numbers).
    • Account and Authentication Data – username, password, and order history.
    • Device and Usage Information – IP address, browser type, operating system, referring URLs, access times, and activity on our site.
    • Geolocation Data – when enabled, approximate location derived from your device or browser.
    • Marketing Preferences and Communications – subscriptions to newsletters, promotions, or survey responses.
    We do not collect sensitive personal information unless required by law or voluntarily provided by you.
  3. CHILDREN’S PRIVACY
    Our website and services are intended for adults 21 years of age or older. AlphaFem Seeds does not knowingly collect or maintain personal information from individuals under 21. If we become aware that we have collected data from a minor, we will delete it immediately.
  4. PURPOSES FOR COLLECTING INFORMATION
    We collect and use personal information for the following purposes:
    (a) To process transactions and provide services
    – including order fulfillment, payment processing, and delivery.
    Legal basis: Performance of a contract or legitimate business interest.
    (b) To provide customer support
    – respond to inquiries, resolve issues, and handle complaints.
    (c) To comply with legal and regulatory obligations
    – including recordkeeping, taxation, and fraud prevention.
    (d) For marketing and promotional communications
    – send product updates, offers, and newsletters, when permitted by law. You may opt out at any time.
    (e) To improve our website and services
    – analyze user behavior, website traffic, and preferences to enhance performance and customer experience.
    (f) For advertising and analytics
    – customize online advertising through cookies or similar technologies (see our Cookie Policy).
    (g) For protection and security
    – prevent unauthorized access, detect fraudulent activities, and maintain network security.
    We do not sell personal information for monetary value. However, we may share limited data with advertising partners for targeted marketing, as permitted by law.
  5. RETENTION OF PERSONAL INFORMATION
    We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
    When information is no longer required, it is securely deleted or anonymized.
    Typical retention periods may include:
    • Up to 7 years for tax and accounting purposes.
    • Up to 5 years for customer service and warranty records.
    • Shorter periods for marketing data or cookies, depending on consent preferences.
  6. DISCLOSURE OF INFORMATION
    We do not sell or rent your personal data. We may disclose information only in the following situations:
    • Service Providers: To trusted vendors who perform functions on our behalf (e.g., payment processing, shipping, email distribution). These providers are contractually required to maintain confidentiality and security.
    • Legal Compliance: When required by law, subpoena, court order, or governmental request.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity.
    • With Your Consent: When you explicitly authorize us to share information for a specific purpose.
    If we transfer information across borders, we take reasonable steps to ensure it is protected according to this Policy.
  7. YOUR PRIVACY RIGHTS
    Depending on your place of residence, you may have the following rights under applicable privacy laws:
    • Right to Know: To request disclosure of the categories and specific pieces of personal information we collect and share.
    • Right to Delete: To request deletion of your personal information, subject to legal exceptions.
    • Right to Correct: To request correction of inaccurate data.
    • Right to Opt Out of Sale/Sharing: To opt out of the sharing of your personal information for targeted advertising.
    • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
    To exercise these rights, please contact us at [email protected] or mail a written request to AlphaFem Seeds, address.
    We will verify your identity before processing your request and respond within the legally required timeframe.
  8. SOCIAL MEDIA AND THIRD-PARTY LINKS
    AlphaFem Seeds maintains official profiles on platforms such as Instagram, Facebook, X (Twitter), YouTube, TikTok, Pinterest, and LinkedIn.
    When interacting through social media, your information is governed by each platform’s own privacy policy. We encourage you to review their privacy settings before engaging with our content.
    Our website may include links to external websites. AlphaFem Seeds is not responsible for the privacy practices of third-party sites.
  9. DATA SECURITY
    We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure.
    These measures include encrypted data transmission (SSL/TLS), limited employee access to personal information, secure server infrastructure, and periodic audits.
    Despite our efforts, no system can guarantee absolute security. You share information with us at your own risk.
  10. CHANGES TO THIS PRIVACY POLICY
    AlphaFem Seeds reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal requirements.
    Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after such updates constitutes acceptance of the revised policy.
    For questions about this Privacy Policy or our privacy practices, contact us at:
    [email protected]